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Case Study

Recruitment Process Outsourcing and Assessment Centres
Major UK B2B business

When a major UK B2B service provider needed to undertake a far-reaching business restructure, they approached Ortolan Group for help in identifying the right talent, from within and externally, to help them address the considerable challenges involved.

In particular, they needed to reduce the layers of management, putting in place a smaller, highly talented team, with the skills and experience to deliver the operational changes demanded by the restructure.

They turned to Ortolan because we had been providing them with a full-service outsourced recruitment service for some years and a high degree of mutual trust and respect had been developed between Ortolan and the client’s HR team.

To help ensure a comprehensive and independent process for selecting the best people to move the business forward, Ortolan Group was engaged to attract and qualify promising external candidates and to assess the suitability of these candidates, alongside selected internal candidates.

To this end, in addition to our standard candidate search activity and in close co-operation with our client, we developed and then delivered a series of challenging assessment centres designed to test candidate aptitude against a range of required skills and knowledge. We ran these independently, providing formal written reports for each candidate, identifying strengths and weaknesses. The assessments took place at various locations around the UK and Ortolan created and managed every aspect of these including the logistics, candidate briefing and the range of bespoke assessment exercises which we developed for this particular project.

For the inevitable redundancies that arise from such a major restructuring operation we subsequently provided individual one-to-one outplacement sessions to help individuals plan their next career stage.

  • The use of our independent assessment process was valuable in demonstrating lack of any bias in the selection of the best candidates to take the business forward.
  • Our external candidate selection and comprehensive assessment reports were a vital component in appointing the right management team.
  • The company was also able to take advantage of the support and practical advice we could offer those employees who would be leaving for pastures new.
  • Ongoing recruitment activity was carried our exclusively by Ortolan using an outsourced recruitment process model which not only delivered high quality candidates when our client needed them, but did so on an extremely keenly priced basis.
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Hope started operating in 2013 and we had a lot of positions that we needed to fill. We initially relied on recruitment agencies and did a little bit of our own direct advertising, but wanted to explore more cost effective recruitment methods. We decided to try some “erecruiters” to see how they could help. Ortolan were by far the best and also the most cost effective of the suppliers that we tried and we now ask for their help with virtually all of our external recruitment needs, because they provide a very personal and tailored service and have people, rather than computers, working on their candidate searches and short lists. Using Ortolan has significantly reduced our expenditure on attracting candidates, but has also meant that we have had a much broader range of people applying to work for us than before. I’d highly recommend trying Ortolan to see how they can help you.

Peter Spargo, HR Manager Hope Construction Materials Ltd
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